Frequently Asked Questions
Everything you need to know about shopping at The Hatke.
Are the electronics sold on The Hatke covered by warranty?
Yes, all our electronic products come with a standard 1-year manufacturer warranty. You can find specific warranty details on the individual product pages.
How long does shipping take for my order?
We typically process orders within 24 hours. Depending on your location, standard shipping takes 3-5 business days, while express options are available at checkout.
What is your return policy for gadgets and accessories?
We offer a 7-day hassle-free return policy for all electronics, provided the item is in its original packaging with all seals intact and accessories included.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country. You can also pay via UPI, Credit/Debit cards, and Net Banking for a faster checkout experience.
How can I track my package?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your shipment directly through the 'My Orders' section on our website.
Are the products on your site authentic?
Absolutely. The Hatke only sources products directly from authorized distributors and brands to ensure you receive 100% genuine electronics every time.